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Optional Group Business in Insights

How to analyse optional group units and revenue in Insights, including how Group Name, Group Code, Group Availability, and Group Deduction Status work together.

Written by Ashley Dehertogh

Optional group measures help you understand group business that is being held or has been booked but is not yet confirmed. Using these measures alongside Group Name, Group Code, Group Availability, and Group Deduction Status gives you a clearer view of potential group demand without adding it to confirmed occupancy.

This article explains where to find optional group data, how groups and bookings relate to one another, and why optional units can appear across different availability and deduction statuses.

  • How group business is represented

  • Fields available in Insights

  • Picked Up and Not Picked Up

  • Units and Optional Units

  • Understanding Group Deduction Status

  • How deduction status rolls up across multiple blocks

  • Why one Group can appear across multiple availability rows

  • Where to analyse optional group business

  • Important considerations

How group business is represented

A Group is the overall piece of group business recorded in your property management system (PMS). Insights identifies it using Group Name and Group Code.

A Group may contain one or more underlying blocks of inventory. Each block applies to one inventory type over a defined date range. Individual bookings can then be picked up against the inventory held within those blocks.

Insights does not provide a separate field for selecting an individual block. When a Group contains only one block, Group Name and Group Code effectively identify that block. When a Group contains several blocks, their data is reported under the same Group Name and Group Code.

Fields available in Insights

The following fields are available under Group in both the Bookings and Pick-up topics:

  • Group Name shows the name received from the PMS. It may be blank if the source system does not provide a name.

  • Group Code shows the upstream Group identifier received from the PMS.

  • Group Availability shows whether the inventory is Picked Up or Not Picked Up.

  • Group Deduction Status shows the Group's current rolled-up status: Deduct, Non-Deduct, or Cancelled. Non-Block identifies bookings that are not associated with Group-block inventory.

These fields describe different aspects of the same Group business. Consider them together rather than treating them as interchangeable statuses.

Picked Up and Not Picked Up

Not Picked Up represents inventory still held within a Group block. No individual PMS booking has yet been picked up against that inventory.

Picked Up represents actual bookings created in the PMS against the Group's held inventory.

Picking up a booking does not necessarily mean that it is confirmed. A picked-up booking may still be unconfirmed or may have been created against an optional block. This is why Optional Units can appear under both Picked Up and Not Picked Up.

Units and Optional Units

In the Bookings topic:

  • Units represents confirmed overnight units that deduct from inventory and count towards confirmed occupancy.

  • Optional Units represents unconfirmed overnight units that do not deduct from inventory or count towards confirmed occupancy.

The corresponding optional revenue measures include Optional Accom. Revenue and Optional Total Revenue.

Optional revenue in Insights is net only, excluding taxes. The Revenue Selector (Net/Gross) does not change optional revenue.

Understanding Group Deduction Status

Group Deduction Status shows one current, rolled-up status for the Group Name. It does not show the Group's status history or provide a separate status for each underlying block.

If any underlying block is deducting, the entire Group is shown as Deduct. For example, if four of a Group's five blocks are non-deducting and one block is deducting, Group Deduction Status shows Deduct for that Group Name.

If no underlying block is deducting, the Group can be shown as Non-Deduct. Cancelled represents cancelled Group business, while Non-Block identifies bookings that are not associated with Group-block inventory.

Because Insights does not expose a separate block identifier, Group Deduction Status does not show which individual block caused the Group to roll up as Deduct. A Group's individual bookings can also have a different confirmation status from the block against which they were created.

As a result, you may see:

  • Optional Units associated with a Group currently shown as Deduct.

  • Picked Up Optional Units.

  • The same Group Name shown across both Picked Up and Not Picked Up availability rows.

These combinations are not necessarily contradictory. They reflect the deduct-dominant Group roll-up, the Group's underlying blocks, and the individual bookings picked up against them.

Example: reading Group Availability and Group Deduction Status together

This example aggregates data from many Groups. Each row represents the current rolled-up Group Deduction Status, while the values are divided by Group Availability and then by Units or Optional Units. It should not be read as several blocks belonging to one Group.

Deduct

  • 662,345 Not Picked Up Units represents inventory still held within blocks belonging to Groups currently rolled up as Deduct.

  • 1,153 Not Picked Up Optional Units can appear because a multi-block Group is shown as Deduct when any block deducts. Other underlying blocks may remain non-deducting and contribute optional inventory.

  • 297,519 Picked Up Units represents confirmed individual bookings made against Group inventory.

  • 231 Picked Up Optional Units represents actual PMS bookings that have been picked up but remain unconfirmed or optional at booking level.

Non-Deduct

  • 279,203 Not Picked Up Optional Units represents unconfirmed inventory still held within blocks belonging to Groups currently rolled up as Non-Deduct.

  • There are 0 Not Picked Up Units, because the held inventory in this row is optional rather than confirmed.

  • 1,102 Picked Up Units represents confirmed individual bookings. A booking can be confirmed while the Group remains Non-Deduct because booking and Group block statuses are separate.

  • 24 Picked Up Optional Units represents individual bookings that have been created but remain unconfirmed.

Non-Block

  • Non-Block represents bookings that are not associated with Group-block inventory. Populated values appear under Picked Up because these are individual bookings rather than inventory held within Group blocks.

Cancelled

  • Cancelled represents Groups whose current rolled-up deduction status is Cancelled. Small Picked Up values can remain because individual bookings are separate from the Group's current rolled-up status.

The key point is that Group Deduction Status, Group Availability, and the confirmed or optional measure are separate pieces of information. A Deduct row does not mean every underlying block or booking is confirmed, and a Non-Deduct row does not mean that no individual bookings have been confirmed.

Why one Group can appear across multiple availability rows

If you add Group Availability to a query, the same Group Name may appear once for Picked Up and once for Not Picked Up. Each row represents a different availability value; it does not represent a duplicate Group.

Adding Group Deduction Status does not separate the Group into its individual block statuses. The same current rolled-up deduction status is applied to the Group Name, and you cannot select the contributing blocks separately.

Where to analyse optional group business

Current on-the-books position

Use the Bookings topic with Group Name, Group Code, Group Availability, Group Deduction Status, Units, Optional Units, Optional Accom. Revenue, and Optional Total Revenue.

Changes over time

Use the Pick-up topic with Optional Units Pick-up, Optional Accom. Revenue Pick-up, and Optional Total Revenue Pick-up.

Pick-up measures represent the net change caused by records being created, updated, or cancelled on the selected Update Date. They should not be interpreted as the current total held by the Group.

Important considerations

  • Group Name and Group Code come directly from the PMS and are not standardised by FLYR. Group Name may be blank when the source system does not provide one.

  • Insights does not expose a separate block field.

  • Group Deduction Status shows the current rolled-up status only; it does not show Group status history.

  • If any underlying block deducts, the entire Group is shown as Deduct.

  • A Group may contribute to both Picked Up and Not Picked Up availability rows.

  • Optional units and revenue do not reduce rooms available for sale or count towards confirmed occupancy.

  • Optional revenue is net only. The Revenue Selector does not change it.

  • Booked vs. Stayed includes Group Name and Group Code, but not Group Availability, Group Deduction Status, or these optional measures.

Have questions or see something unexpected in your Group data? Reach out anytime through the in-app chat—we're happy to help.

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