Use the Currency Selector to choose the reporting currency. Use the Revenue Selector (Net/Gross) for measures that support both values. Optional revenue is net only, and the Revenue Selector does not change it.
Optional Group pick-up
Optional Units Pick-up shows the net change in unconfirmed units caused by records being created, updated, or cancelled during the selected Update Date.
Optional Accom. Revenue Pick-up shows the corresponding change in optional accommodation revenue.
Optional Total Revenue Pick-up includes the corresponding optional accommodation, ancillary, and cancellation revenue movements.
Use these measures with Group Name, Group Code, Group Availability, and Group Deduction Status. Group Deduction Status is the current rolled-up value for the Group, not a history or block-by-block status.
Optional revenue in Insights is net only. The Revenue Selector (Net/Gross) does not change it. Use the Currency Selector to choose the reporting currency, and use the Revenue Selector only for measures that support both net and gross values.
For more detail, see Optional Group Business in Insights.What’s Included in the Pick-up Topic
The Pick-up topic tracks changes in booking activity—new reservations, cancellations, and updates—that occurred during a selected Update Date period. These changes impact future Stay Dates, helping you monitor shifts in your on-the-books (OTB) performance.
This topic includes:
Booking Activity Metrics
Units Pick-up: Net room nights gained or lost
Created / Cancelled / Updated Units: Breakdown of each activity
Optional Units Pick-up: Changes in unconfirmed bookings
Revenue Metrics
ADR Pick-up: Average rate of picked-up bookings
Accommodation Revenue Pick-up: Room revenue impact
Total Revenue Pick-up: Includes accommodation, ancillary, and cancellation revenue
Commission Costs Pick-up: Distribution cost changes
Created Accommodation Revenue: Tracks newly created reservation revenue with explicit focus on excluding cancellations; cancellations are tracked separately as 'cancelled movements'.
Guest & Operational Metrics
Arrivals / Stayovers Pick-up
Average Length of Stay Pick-up
Adult & Child Count Pick-up
Dimensions for Analysis
Time filters: Stay Date, Update Date, Comparison Period
Property attributes: Property Name, Brand, Area
Booking details: Segment, Channel, Rate Plan, Company, Group
Guest details: Country of Origin, Guest Age
How to Use the Pick-up Topic
Use the Pick-up topic to analyze booking pace and understand how your business is shifting day-to-day. Common use cases include:
1. Track Recent Performance
View daily or weekly pick-up to spot trends in booking behavior
Monitor demand shifts ahead of high-impact dates
2. Compare to Historical Benchmarks
Use Same Time Last Period (STLP) metrics to assess if you’re ahead or behind pace
Filter by Comparison Period to align with annual or seasonal benchmarks
3. Segment and Drill Down
Break down pick-up by segment, channel, or rate plan to identify what's driving performance
Analyze lead time or length of stay to track how booking patterns are evolving
4. Monitor Cancellations
Identify spikes in cancellations or changes in retention by segment or source
Evaluate cancellation trends alongside creation activity to understand net impact
Recognize that same-day cancellations are netted due to timestamp handling; these do not appear as distinct cancellations but contribute to net same-day activity.
Best Practices
Always include Update Date and Stay Date in your query
Add comparison filters for benchmarking
Use Currency Selector and Net/Gross Revenue Selector for accurate financial analysis
Understand the context of metrics—whether they reflect created, cancelled, or net revenue.
Use 'Created measures' for isolating specific dates and 'cancelled movements' for tracking cancellations accurately.