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Pick-up Topic

Ashley Dehertogh avatar
Written by Ashley Dehertogh
Updated yesterday

What’s Included in the Pick-up Topic

The Pick-up topic tracks changes in booking activity—new reservations, cancellations, and updates—that occurred during a selected Update Date period. These changes impact future Stay Dates, helping you monitor shifts in your on-the-books (OTB) performance.

This topic includes:

Booking Activity Metrics

  • Units Pick-up: Net room nights gained or lost

  • Created / Cancelled / Updated Units: Breakdown of each activity

  • Optional Units Pick-up: Changes in unconfirmed bookings

Revenue Metrics

  • ADR Pick-up: Average rate of picked-up bookings

  • Accommodation Revenue Pick-up: Room revenue impact

  • Total Revenue Pick-up: Includes accommodation, ancillary, and cancellation revenue

  • Commission Costs Pick-up: Distribution cost changes

Guest & Operational Metrics

  • Arrivals / Stayovers Pick-up

  • Average Length of Stay Pick-up

  • Adult & Child Count Pick-up

Dimensions for Analysis

  • Time filters: Stay Date, Update Date, Comparison Period

  • Property attributes: Property Name, Brand, Area

  • Booking details: Segment, Channel, Rate Plan, Company, Group

  • Guest details: Country of Origin, Guest Age

How to Use the Pick-up Topic

Use the Pick-up topic to analyze booking pace and understand how your business is shifting day-to-day. Common use cases include:

1. Track Recent Performance

  • View daily or weekly pick-up to spot trends in booking behavior

  • Monitor demand shifts ahead of high-impact dates

2. Compare to Historical Benchmarks

  • Use Same Time Last Period (STLP) metrics to assess if you’re ahead or behind pace

  • Filter by Comparison Period to align with annual or seasonal benchmarks

3. Segment and Drill Down

  • Break down pick-up by segment, channel, or rate plan to identify what's driving performance

  • Analyze lead time or length of stay to track how booking patterns are evolving

4. Monitor Cancellations

  • Identify spikes in cancellations or changes in retention by segment or source

  • Evaluate cancellation trends alongside creation activity to understand net impact

Best Practices

  • Always include Update Date and Stay Date in your query

  • Add comparison filters for benchmarking

  • Use Currency Selector and Net/Gross Revenue Selector for accurate financial analysis

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