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Reset your Password

Want to set a new password or forgot your password?

Lukas Hughes avatar
Written by Lukas Hughes
Updated over 4 months ago

The following guide will help you to reset the password and will work for the following use cases:

  • You forgot your password and want to reset your password

  • You want to change your password to a new password

  • You haven't configured a password yet or were unable to do so following the link sent in the welcome email

Any of the above sound like you? Follow the easy step-by-step guide below to get you set up with a working password.

How to reset your password

  • Navigate to the Login page

  • Click on the "Forgot your password?" prompt underneath the Login Form

  • On the new page you will be asked to provide your email address. Please add this and click on the "Send Email" button.

  • You will now receive an email from FLYR Hospitality which contains a link to a website where you can set up your password. Click on the link to open the page.

  • Add your desired password and confirm it in the second form field.
    โ€‹Important Notice: There is no need to add your email here anywhere.

Helpful to know

Please ensure to adhere to the following requirements when setting a password:

  • password between 8 and 64 char

  • password with ASCII/Unicode characters

  • no sequential or repeated characters

  • no derivation from the username

  • no password present in previous data breaches

  • no password present in wordlists

When typing a new password that doesn't adhere to these requirements, a small warning will appear indicating how to improve your password.

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