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Reset your Password

Want to set a new password or forgot your password?

Lukas Hughes avatar
Written by Lukas Hughes
Updated over 11 months ago

The following guide will help you to reset the password and will work for the following use cases:

  • You forgot your password and want to reset your password

  • You want to change your password to a new password

  • You haven't configured a password yet or were unable to do so following the link sent in the welcome email

Any of the above sound like you? Follow the easy step-by-step guide below to get you set up with a working password.

How to reset your password

  • Navigate to the Login page

  • Click on the "Forgot your password?" prompt underneath the Login Form

  • On the new page you will be asked to provide your email address. Please add this and click on the "Send Email" button.

  • You will now receive an email from FLYR Hospitality which contains a link to a website where you can set up your password. Click on the link to open the page.

  • Add your desired password and confirm it in the second form field.
    ​Important Notice: There is no need to add your email here anywhere.

Helpful to know

Please ensure to adhere to the following requirements when setting a password:

  • password between 8 and 64 char

  • password with ASCII/Unicode characters

  • no sequential or repeated characters

  • no derivation from the username

  • no password present in previous data breaches

  • no password present in wordlists

When typing a new password that doesn't adhere to these requirements, a small warning will appear indicating how to improve your password.

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