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Why do old or deleted rate plans still appear in FLYR, and how should I handle them?

Written by Michael Gimingham

Why Do Old or Deleted Rate Plans Still Appear in FLYR, and How Should I Handle Them?

When managing rate plans in FLYR, you may notice that old or deleted rate plans from your Property Management System (PMS) still appear in the platform. This article explains why this happens and provides guidance on how to handle these rate plans effectively.

Why Do Old or Deleted Rate Plans Appear in FLYR?

Rate plans in FLYR are directly synced from your PMS. Even if a rate plan is deleted or marked as inactive in the PMS, it may still appear in FLYR for the following reasons:

  • Historical Data Retention: Rate plans are retained in FLYR because they are associated with historical data, such as past bookings and rates. This ensures that important records remain accessible for reference.

  • Inactive Status: Deleted or unused rate plans from the PMS will show as inactive in FLYR. These plans do not require any action if they are no longer in use.

Can I Delete Old or Unused Rate Plans in FLYR?

No, rate plans cannot be deleted directly in FLYR. Since they are synced from the PMS, their presence in FLYR is tied to the PMS data. Attempting to delete them in FLYR is not possible.

How Should I Handle Unused or Deleted Rate Plans?

If you encounter rate plans that are no longer in use, follow these best practices:

  1. Leave Them Unassigned: Unused rate plans can be left unassigned in the bucket list. This ensures they do not interfere with active rate plans or pricing structures.

  2. No Further Action Needed: Inactive rate plans do not require any additional action. They remain in FLYR for historical reference and will not impact current operations.

FAQs on Rate Plan Management

Why can’t I delete rate plans in FLYR?

Rate plans are synced from the PMS and are retained for historical data purposes. Deleting them in FLYR is not supported.

What happens to rate plans deleted in the PMS?

Even if a rate plan is deleted in the PMS, it will remain visible in FLYR as inactive. This ensures that historical data, such as past bookings and rates, is preserved. By understanding the connection between FLYR and your PMS, you can manage rate plans more effectively and ensure that your system remains organized and functional.

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