How is the 'Country of Origin' field in FLYR Hospitality populated and sourced?
The 'Country of Origin' field in FLYR Hospitality is a key data point used in reporting and insights. This article explains how this field is populated, its data source, and its relationship with Opera Cloud/PMS.
Overview of the 'Country of Origin' Field
The 'Country of Origin' field, sometimes referred to as 'Nationality,' is derived from booking-level data in Opera Cloud/PMS. It is not linked to guest profile details such as passport information or address. Instead, it reflects the country specified in the reservation details.
Data Source and Mapping in Opera Cloud/PMS
The 'Country of Origin' field in FLYR Hospitality is sourced from the reservation's address information in Opera Cloud/PMS. Specifically:
The country field recorded in the booking's address details is used to populate this field.
This data is mapped directly from the booking-level information and not from any standalone guest profile fields.
Distinction Between Booking-Level and Guest Profile Data
It is important to note that the 'Country of Origin' field is a booking-level attribute. This means:
The field reflects the country associated with the specific reservation.
It does not pull data from guest profile fields, such as nationality or address stored in the guest's profile.
Formatting and Representation of Data
The 'Country of Origin' can be displayed in different formats, such as:
Full country names (e.g., "Spain")
Two- or three-letter country codes (e.g., "ES" or "ESP")
These formatting options do not affect the underlying data source, which remains consistent.
Common Questions and Clarifications
Why might the 'Country of Origin' differ from a guest's nationality or address? The field is based on the reservation's country field, not the guest's personal details.
Does the naming convention in APIs match the PMS UI? The naming in APIs may differ from what appears in the PMS user interface, but the data source remains the same.
By understanding these details, users can better interpret the 'Country of Origin' field in FLYR Hospitality and its role in reporting and insights.