FLYR pulls data at a granular, transactional level — every individual booking — and aggregates those records to calculate totals and KPIs. Because data is ingested at this level of detail, small variances between FLYR and your PMS are possible. We consider data accurate within a threshold of 1% at the monthly level.
If you notice a difference, the first step is to make sure you're pulling the correct report from Clock — not all reports reflect the same data that FLYR receives via the integration. This article covers which reports to use for validation.
If any of these discrepancies were identified during your onboarding process, our team would have proactively flagged and discussed them with you.
Validating data against Clock reports
Pull the Occupancy/Revenue Forecast Report in Excel, using net values throughout. When selecting your date range, go slightly beyond the affected dates — for example, if the discrepancy appears around October 12–15, pull the full month of October.
Summary
FLYR's integration with Clock captures the majority of operational and financial data accurately. No persistent known data limitations have been identified for this integration at this time.
For information on temporary discrepancies, see Data Validation against PMS Reports. If you have any questions, reach out to our support team. We're here to keep your reporting as accurate as possible.