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Best Practices in FLYR Hospitality

Your returning tasks and checklist

Dorian Minoret avatar
Written by Dorian Minoret
Updated over a month ago

Daily Tasks

  1. Monitor Pick-up: (Optimization screen, Pick-up sub-section if no Insights subscription). Default recommended 90 days out view - depending on business model and property lead time.

    Recommended use of the following reports (schedule daily automated reports):

    • Daily Report with Smart Summary: recommended for wider Hotel Teams β‰ˆ Scheduled automatically

    • Detailed Performance Dashboard: Commercial & RM Teams β‰ˆ 5-10 min investigation (depending on timeframe setup).

  2. Audit Price Freeze: Critical Price Settings in Insights.

  3. Audit Price Settings using Price Alerts: review all dates where threshold is hit. We consider hitting a price threshold if a current price is within 5% of the configured price limits.

    1. A current price hitting a MINIMUM price threshold might result in loss revenue through volume.

    2. A current price hitting a MAXIMUM price threshold might result in loss revenue through ADR.

  4. Audit pas manuals impact on current recommendations: ensuring those manuals impacts are still effective and revert to AI price or adjust further.

  5. Audit Price Settings using Price Alerts: Review new recommendations and adjust as needed.

Weekly Tasks

  1. Monitor weekly Pick-up: Refer to Daily Tasks 1.

    Default recommended 365 days out view - depending on business model and property lead time.

  2. Monitor FLYR Forecast: using the Portfolio Summary dynamic view (daily/weekly/monthly) on all KPIs (Occupancy, ADR, Revenue and RevPAR) and adjust as needed user forecast depending on process.

  3. Audit existing and new demand impacting events as notes or Event/Season Price Settings: (sports games, concerts, conferences, public holidays, national and international school holidays, group enquiries etc...)

  4. Audit new rate plans Pricing & Restrictions Classification: (automatically imported into FLYR Hospitality) Configuration -> Rate Plan -> Filter Classification "Unclassified".

Monthly Tasks

  1. Audit Inventory Groupings: Using the Insights "Strategy by Property" report (or the quick view within Portfolio Summary: Click on any month in the graph -> Breakdown), analyse occupancy and ADR performance at the inventory level to determine if current inventory grouping and price deviations are optimal.

  2. Check the Historical Forecast Overview: (in Insights -> System Monitoring) to review the previous month's forecast accuracy over time (30/60/90 days out APE).

  3. Analyse results of previous month and compare against expectations.

    • Too many restrictions used vs too little? Live and learn!

  4. Analyse production by segment, channels and rate codes using Blobby, the AI query helper!

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