Daily Tasks
Monitor Pick-up: (Optimization screen, Pick-up sub-section if no Insights subscription). Default recommended 90 days out view - depending on business model and property lead time.
Recommended use of the following reports (schedule daily automated reports):
Daily Report with Smart Summary: recommended for wider Hotel Teams ≈ Scheduled automatically
Detailed Performance Dashboard: Commercial & RM Teams ≈ 5-10 min investigation (depending on timeframe setup).
Audit Price Freeze: Critical Price Settings in Insights.
Audit Price Settings using Price Alerts: review all dates where threshold is hit. We consider hitting a price threshold if a current price is within 5% of the configured price limits.
A current price hitting a MINIMUM price threshold might result in loss revenue through volume.
A current price hitting a MAXIMUM price threshold might result in loss revenue through ADR.
Audit pas manuals impact on current recommendations: ensuring those manuals impacts are still effective and revert to AI price or adjust further.
Audit Price Settings using Price Alerts: Review new recommendations and adjust as needed.
Weekly Tasks
Monitor weekly Pick-up: Refer to Daily Tasks 1.
Default recommended 365 days out view - depending on business model and property lead time.
Monitor FLYR Forecast: using the Portfolio Summary dynamic view (daily/weekly/monthly) on all KPIs (Occupancy, ADR, Revenue and RevPAR) and adjust as needed user forecast depending on process.
Audit existing and new demand impacting events as notes or Event/Season Price Settings: (sports games, concerts, conferences, public holidays, national and international school holidays, group enquiries etc...)
Audit new rate plans Pricing & Restrictions Classification: (automatically imported into FLYR Hospitality) Configuration -> Rate Plan -> Filter Classification "Unclassified".
Monthly Tasks
Audit Inventory Groupings: Using the Insights "Strategy by Property" report (or the quick view within Portfolio Summary: Click on any month in the graph -> Breakdown), analyse occupancy and ADR performance at the inventory level to determine if current inventory grouping and price deviations are optimal.
Check the Historical Forecast Overview: (in Insights -> System Monitoring) to review the previous month's forecast accuracy over time (30/60/90 days out APE).
Analyse results of previous month and compare against expectations.
Too many restrictions used vs too little? Live and learn!
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