Managing Bookings and Pricing During Migration Processes
Ensuring a smooth migration process requires careful handling of bookings and pricing. Below are best practices and actionable steps to manage these aspects effectively.
Handling Bookings Spanning the Cutover Date
When migrating to a new Property Management System (PMS), in-house bookings that span the cutover date must be managed carefully to avoid errors or duplication. Two approaches can be considered:
1. Best Practice: Full Booking Migration
Migrate all non-checked-out bookings into the new PMS.
Ensure that the migration process only includes bookings fully checked out before the cutover date. This prevents duplicate entries in the new system.
2. Alternative: Split Booking Migration
Check out bookings in the old PMS up to the cutover date.
Recreate the remaining portion of the booking in the new PMS. This will result in two booking IDs for a single stay but ensures clear separation of data between the two systems.
Inform the migration team of your chosen approach so that the migration logic can be configured accordingly.
Managing Pricing Before Migration Completion
To ensure continuity in pricing during the migration process, follow these steps:
Complete all configuration tasks in the new PMS.
Before the historical migration is finalized, manually set pricing in the new system. This ensures that rates are available and prevents gaps in pricing, especially since migration processes can take more than a day to complete.
Taking these proactive steps will help maintain operational consistency and avoid disruptions during the transition.
Summary
By carefully managing bookings and pricing during migration, you can ensure a seamless transition to the new PMS. Choose the appropriate booking migration approach and set pricing manually to avoid errors and maintain continuity.