Daily Tasks
Monitor Pick-up: (Pricing tab, Pick-up sub-section if no Commercial Intelligence access). Default recommended 90 days out view - depending on business model and property lead time.
Recommended use of the following reports (schedule daily automated reports):
If property level:
Pick-up Overview: recommended for wide audience ≈ 2min read
Pick-up Detail: recommended for Commercial Teams and General Manager ≈ 4min read
Performance by Night: recommended for Operational departments and Revenue Management ≈ 5min read (depending on timeframe setup).
If multi-property:
Pick-up Overview: recommended for wide audience ≈ 2min read
Performance by Property ≈ 4min read (depending on property count).
Audit Price Freeze: recommended use of Critical Price Settings on the Insights tab.
Audit Price Settings using Price Alerts: review all dates where threshold is hit. We consider hitting a price threshold if a current price is within 5% of the configured price limits.
A current price hitting a MINIMUM price threshold might result in loss revenue throught volume.
A current price hitting a MAXIMUM price threshold might result in loss revenue throught ADR.
Audit and update Restrictions: recommended use of the calendar and list views within the Restrictions tab.
Weekly Tasks
Monitor weekly Pick-up: Refer to Daily Tasks 1.
Default recommended 365 days out view - depending on business model and property lead time.
Monitor FLYR Forecast: using the portfolio summary dynamic view (daily/weekly/monthly) on all KPIs (Occupancy, ADR, Revenue and RevPAR) and Performance reports in Insights.
Audit existing and new demand impacting events as notes or Event/Season Price Settings: (sports games, concerts, conferences, public holidays, national and international school holidays, group enquiries etc...)
Audit new rate plans Classification: (automatically imported into FLYR for Hospitality) Configuration -> Rate Plan Setup -> Filter Classification "Unclassified".
Monthly Tasks
Audit Inventory Groupings: Using the Insights "Strategy by Property" report (or the quick view within Portfolio Summary: Click on any month in the graph -> Breakdown), analyse occupancy and ADR performance at the inventory level to determine if current inventory grouping and price deviations are optimal.
Check the Historical Forecast Overview: (in Insights -> System Monitoring) to review the previous month's forecast accuracy over time (30/60/90 days out APE).
Analyse results of previous month and compare against expectations.
Too many restrictions used vs too little? Live and learn!
Analyse production by segment, channels and rate codes using Strategy by Property report in the Insights tab.